Bunkie Life – Terms & Conditions

The Bunkie Life Agreement outlines the terms and conditions governing the purchase, delivery, installation, and maintenance of Bunkie Life products. By submitting a deposit, signing an order agreement, or accepting delivery, the Client acknowledges they have read, understood, and agreed to these Terms & Conditions. The client also accepts their responsibilities regarding permits, payments, site preparation, and adherence to maintenance guidelines. Bunkie Life commits to delivering high-quality products and transparent communication while specifying warranty limitations and liability boundaries to ensure mutual understanding.

To the maximum extent permitted by law, Bunkie Life’s total liability arising out of or related to this Agreement shall not exceed the total amount paid by the Client for the product giving rise to the claim.

  1. Bunkie Kits
    All Bunkie Kits include door, windows, all wall boards, hardware, floor boards, roof boards, and pressure-treated floor sleepers.  Clients are advised to budget for these additional materials as they are necessary for the structure’s longevity and functionality: 
  2. a) A level foundation made from deck blocks, cinder blocks, sonotubes, helical piles, concrete pad, or other suitable material. Additional pressure-treated beams or joists (model-dependent) are not included.
    b) Finish roofing material (shingles or metal)
    c) Stain and Sealant are required but not included. 

    Weather Damage Disclaimer: Bunkie Life is not liable for any damage caused by weather events or environmental conditions (including but not limited to wind, snow, rain, flooding, or temperature extremes) occurring after the bunkie has been constructed. The client is responsible for ensuring proper maintenance, sealing, site preparation, and protection suitable for local climate conditions. Bunkie Life is not responsible for damage resulting from inadequate protection, drainage, or maintenance.

Bunkie Life reserves the right to make small changes, upgrades, and improvements to models as it deems necessary. 

  1. Permits
     The Client agrees to pursue all necessary permits (if applicable) and is solely responsible for ensuring compliance with local rules, regulations, codes, and bylaws. Bunkie Life assumes no liability for non-compliance.  Any guidance or materials provided by Bunkie Life related to permits are for general informational purposes only and do not constitute legal or engineering advice.
  2. Alterations & Modifications
    Any alterations, modifications, or additions to a kit’s standard design must be approved by a certified engineer to ensure safety and compliance. Failure to do so will void any warranties.
  3. Payment
    Payment can be made via cash, money transfer, direct bank transfer, Bitcoin, or credit card. Credit card transactions incur a 3.5% fee for CAD payments and a 2.9% fee for USD payments. A deposit is required to place an order into production. Final payment is due 7 days before delivery for Ontario clients and before shipping for destinations outside Ontario. 
  4. Delivery
    Delivery is completed by a third-party carrier. All objects that could be in the way of the truck/offloading equipment must be moved before delivery. The varying weather and firmness of the ground can complicate delivery; therefore, the site must be prepared accordingly. Bunkie Life is not liable for damages on delivery, including property, grass, or yard damage. Bunkie Life reserves the right to delay delivery based on supply chain issues and production. If you cannot accept your bunkie delivery within the calendar year you indicated when placing your order, the bunkie cost may need to be adjusted to accommodate lumber pricing at the time. 

5.1 Site Preparation:
Clients are responsible for ensuring that the delivery site meets the following requirements: 

  1. a) A minimum road width and clearance height suitable for large trucks and offloading equipment.
    b) Ground firmness to support heavy equipment and prevent damage. 

5.2 Notification of Delays: 

In the event of a delay caused by force majeure events or supply chain disruptions, clients will be notified promptly via email or phone. Clients are expected to respond within 48 hours to reschedule delivery if necessary. 

5.3 Consequential Damages:
 Bunkie Life is not responsible for any consequential charges due to delays, including but not limited to hotel rooms, mileage, travel expenses, rental equipment, contractor fees, lost time, and wages. 

5.4 Delays
If a delivery is delayed by the client with less than 7 days notice of the mutually agreed-upon and booked delivery date, the delivery cost will be forfeited unless a replacement booking is secured. 

5.5 Shipping Promotions
Occasionally, Bunkie Life, at its sole discretion, may offer a shipping promotion. Promotions cannot be combined with any other offer unless otherwise indicated in the promotion. The following terms apply to any shipping promotions. Timeline flexibility is required for grouping deliveries.
If the client delays delivery by less than 7 days from the confirmed loading date, Bunkie Life reserves the right to charge a delivery rescheduling fee. If the client cancels or requests a refund by less than 7 days before the confirmed loading date, Bunkie Life reserves the right to deduct the original shipping cost from the refund. If no shipping amount is listed on the invoice, the cost will be deemed to not exceed $1,500 USD or CAD, depending on the region.

5.6 Freight Forwarders
Use of a third-party freight forwarder or delivery service outside of Bunkie Life’s approved shipping locations will void any product warranty and release Bunkie Life from all liability related to damage, loss, or defects incurred during or after transport. Bunkie Life build support is available – fees will apply for replacements. 

  1. Refund Policy
    In-Season Refunds (January to August): Refunds are available within 14 days of deposit payment, less any bank or credit card fees. 

Off-Season Refunds (September to December): Refunds are available within 7 days of deposit payment, less applicable fees. 

Outside the specified refund windows, refunds are contingent on Bunkie Life selling the product(s) to a new client (“Sell Through” process). Clients may expedite this process by accepting a 15% cancellation fee in addition to any applicable transaction fees. Custom orders and discontinued models are subject to specific refund restrictions as outlined. Bunkie Life reserves the right to cancel any order at any time and provide full refund. If delivery has taken place, we cannot offer a refund or return. If your bunkie’s delivery process (as defined below) has begun, refunds are no longer available.

The delivery process is deemed to have begun once the client has confirmed the loading/delivery date and the order is staged for shipping.

  1. Replace or Repair Hardware Warranty
    Bunkie Life offers a 5-Year Repair or Replace Warranty for hardware in all Bunkie Life kits. Clients will contact Bunkie Life at buildsupport@bunkielife.com with photos and videos of the issue with the hardware for troubleshooting before replacement.

Construction within 30 days of delivery is required. Failure to inventory, store, or protect materials in accordance with Bunkie Life guidelines may void warranty coverage.

Damage caused by environmental factors is not included. 

  1. Wood Expectations & Behavior
     Wood is a natural material and may respond to environmental conditions. Even though our components are made of high quality wood product, it may have minor imperfections such as knots, splinters, warps, bows, cupping or a possibility of occasional sap drips. Wood may expand, contract or shift due to factors such as humidity, temperature changes, exposure to direct sunlight or improper storage or installation. This applies to all wooden components including doors and windows. The qualities listed here are considered normal and do not affect structural integrity and are not considered defects in material or workmanship. We strongly recommend that all wood components be properly stained and sealed upon installation.  
  2. Delivery Damage and Missing Parts Policy
    Any damage or missing parts claims due to delivery must be reported immediately with photos (before and after unpackaging), no more than 30 days from the day of delivery. When accepting delivery with a signature, note any mishandling during offloading on the paperwork to properly document it should there be any concealed damage.Inventory and construction within 30 days of delivery is required. 

9.1 Claim Process
For a claim to be opened for review, the inventory list must be completed and any discrepancies reported to buildsupport@bunkielife.com before building. Clients must contact Build Support with photographic evidence and a completed inventory sheet to assess replacement needs. Bunkie Life reserves the ultimate authority to determine eligibility for a replacement or repair. Extra boards are provided in each kit to help mitigate delays and the need for shipping replacements.

9.2 Shipping Replacements
Bunkie Life will ship replacements if deemed necessary within a timely manner. Wait times can vary based on location, logistics availability and timelines. 

9.3 Environmental Damage after Delivery
Bunkie Life is not responsible for damage (weather, insect, or other) due to kits being left
 unassembled after delivery.

  1. Safety and Liability
    The Client assumes responsibility for personal and third-party safety during the build process. It is advised to use protective gear and follow all installation instructions. Bunkie Life products must be used in compliance with all applicable laws and regulations. 
  2. Installers
    Bunkie Life does not provide in-house installation services but offers a list of recommended installers as a courtesy. Clients are responsible for vetting, coordinating installation and resolving disputes directly with the installer. Bunkie Life assumes no liability for installation quality or issues arising from installer costs or performance. 
  3. Force Majeure
    Bunkie Life is not responsible for delays or non-performance caused by circumstances beyond its control, including but not limited to natural disasters, supply chain disruptions, or changes in import/export regulations. In the event of such delays, Bunkie Life will provide timely communication to clients regarding the nature and expected duration of the disruption. 
  4. Release of Liability
    Bunkie Life is not liable for any issues, damages, or defects that arise from the purchase of extra parts, doors, windows, or similar items. The sale of these items does not constitute a recommendation or advisability for their use in unapproved modifications. Clients assume full responsibility for any changes made outside of the standard assembly instructions and release Bunkie Life from all claims and liabilities associated with such alterations.
  5. Maintenance Requirements
    Bunkie Life products require specific maintenance to ensure their longevity and functionality. The Client agrees to adhere to all required and recommended maintenance that is provided in the emails that will be received after the deposit is paid. Failure to perform such maintenance releases Bunkie Life from any liability for damages, defects, or issues resulting from neglect or improper care. 
  6. a) Accurate foundation for terrain, leveled effectively
    b)Staining: Within 1 year with a high-quality log home stain
    c)Sealing/Chinking: Energy seal (or comparable high-quality sealant) to a ⅜” thickness and applied as directed in the manual.  
    d)Proper roofing material installation 
  7. USA Clients Tariff Clause 

In the (hopefully unlikely) event that tariffs are suddenly imposed on Canadian imports to the USA, Bunkie Life reserves the right to adjust pricing to reflect this new cost. Clients will be notified promptly of any changes, and adjusted pricing will be applied before final payment.

If the Client declines the adjusted pricing, Bunkie Life reserves the right to cancel the order and issue a refund of amounts paid, less any non-recoverable costs incurred.

16. Governing Law and Jurisdiction

  1. a) Bunkie Life Canada Purchases -> This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein. The parties agree that any legal action or proceeding arising out of or in connection with this Agreement shall be brought exclusively in the courts of the Province of Ontario, located in the judicial district closest to Guelph, Ontario.

    b) Bunkie Life America Purchases -> This Agreement shall be governed by and construed in accordance with the laws of the State of Florida and the laws of the United States applicable therein. The parties agree that any legal action or proceeding arising out of or in connection with this Agreement shall be brought exclusively in the state or federal courts located in Fort Myers, Florida, and each party irrevocably submits to the jurisdiction of such courts.